WHEN RECEIVING YOUR PRODUCT

Before signing the delivery receipt, please check whether your package has any damage or issues.

• If there is any damage, missing items, or if the package seal is broken, do not sign any delivery document.

• Request the courier to file an official report and return the package.

• Once this process is completed, a new product will be sent to you immediately.

If a package with visible damage or missing contents is accepted and signed, we cannot be held responsible for any missing or damaged items inside.

Please report such cases as soon as possible via email or by calling +905335773772, providing your order number.

CUSTOMER SERVICE

For any order-related inquiries or product information, you can reach us from anywhere in Turkey at +905335773772 or fill out our contact form to submit a support request.